Biomedical Services & Repairs
Mercury Medical, based in Clearwater, Florida, has provided trusted clinical equipment sales and services for over 60 years. Our Biomedical Sales & Services Division offers comprehensive technical support for medical equipment for Anesthesia, O.R., Respiratory, and Critical Care departments. As a fully insured Independent Service Organization, we have the expertise to meet your clinical equipment service needs. We specialize in maintenance and repairs in-house and in the field. Our satisfied customers include hospitals, healthcare groups, veterinary clinics, dental practices, surgery centers, birth centers, ambulatory care centers, and medical manufacturers across the United States.
In-House Repairs
When it comes to anesthesia equipment, reliability and efficiency are of paramount importance in ensuring optimal patient care. That’s why leading hospitals and healthcare facilities trust Mercury Medical for their in-house anesthesia machine repair needs. Mercury Medical offers competitive pricing allowing you to optimize your maintenance budget without compromising on quality. Our commitment to customer satisfaction goes beyond repairs. We provide comprehensive support throughout the entire process, from diagnostics to maintenance recommendations. Our team is always ready to address any questions or concerns you may have, ensuring a seamless experience. As a former distributor for esteemed brands like Drager Medical and Datascope (Mindray), we have direct access to OEM-certified parts and repair protocols. Rest assured that your anesthesia machines will be serviced using the highest quality components and in accordance with industry standards.
Field Repairs
Mercury’s Anesthesia Equipment Repair Service Field Technicians are all factory trained by the original equipment manufacturers (OEM) and have an average of 20+ years of anesthesia machine maintenance, service, and repair experience. Our technicians only use new OEM anesthesia repair parts and utilize certified test equipment that is N.I.S.T. traceable to meet your JCAHO, AAAHC, and AHCA requirements.
Our Field Service Engineers provide the following services and support:
- On-site Preventive Anesthesia Machine Equipment Maintenance Services
- On-site Corrective Anesthesia Repair Services
- Anesthesia Repair Services Technical Phone Support
- Annual Anesthesia Equipment Audits
- Trace-Gas Monitoring and Testing
Rental Equipment
We recognize that every healthcare facility has unique requirements. That’s why we offer flexible rental options tailored to your specific needs. Whether you need equipment for a short-term project or a long-term rental solution, we have you covered.
Preventative Maintenance
Mercury Medical ASSE 6030 and 6040 technicians can provide a detailed preventative maintenance contract to fit your facility. Preventative Maintenance is a requirement, not an option. Ignoring your equipment maintenance can result in premature failures of your source equipment, which can result in an expensive replacement. We can help with budgeting future equipment repair/replacements, by providing end-of-life time frames for all your equipment.
Regulatory Management
Our record management system keeps your facility compliant with your governing regulatory agencies such as JCAHO, AHCA & AAAHC. Contracted customers receive on-site support and guidance from one of our experienced technicians, to help answer questions and explain documented procedures during their equipment inspection audits.
